Privacy Policy

Your privacy is our priority. Learn how TaxDesk protects your data.

Last updated: January 2026

1. Information We Collect

TaxDesk collects information necessary to provide our Canadian tax compliance services. This includes:

  • Business information (company name, address, CRA business number)
  • Financial data required for tax calculations and filings
  • Contact information for authorized representatives
  • Usage data to improve our services

2. How We Use Your Information

We use your information exclusively for:

  • Processing tax calculations and CRA filings
  • Providing customer support and account management
  • Ensuring compliance with Canadian tax regulations
  • Improving our software and services

3. Data Protection & Security

TaxDesk implements industry-leading security measures:

  • All data is encrypted in transit and at rest using AES-256 encryption
  • Canadian data residency - your data never leaves Canada
  • SOC 2 Type II certified infrastructure
  • Regular security audits and penetration testing
  • Multi-factor authentication for all accounts

4. Information Sharing

TaxDesk does not sell or rent your information. We may share information only:

  • With the Canada Revenue Agency as required for tax filings
  • With your explicit consent
  • As required by Canadian law or legal process
  • With trusted service providers under strict confidentiality agreements

5. Your Rights

Under Canadian privacy law, you have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Withdraw consent where applicable
  • File a complaint with the Privacy Commissioner of Canada

6. Contact Us

For privacy-related questions or to exercise your rights, contact our Privacy Officer:

Email: privacy@taxdesk.ca
Phone: 1-800-TAX-DESK
Mail: TaxDesk Inc., Privacy Officer
123 Bay Street, Suite 1000
Toronto, ON M5H 2Y4