Terms of Service

1. Acceptance of Terms

By accessing or using TaxDesk services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Service

TaxDesk provides Canadian tax compliance software powered by TaxDesk Intelligence, including:

• Corporate tax (T2) preparation and filing
• GST/HST calculation and submission
• Payroll tax integration and management
• Direct integration with Canada Revenue Agency systems
• Tax planning and compliance monitoring

3. User Responsibilities

As a TaxDesk user, you agree to:

• Provide accurate and complete financial information
• Maintain the confidentiality of your account credentials
• Use the service only for lawful tax compliance purposes
• Review all tax filings before submission to the CRA
• Notify us immediately of any unauthorized account access

4. Professional Responsibility

TaxDesk provides software tools to assist with tax compliance. However, you remain responsible for the accuracy of your tax filings and compliance with all applicable Canadian tax laws. We recommend consulting with qualified tax professionals for complex situations.

5. Payment Terms

Subscription fees are billed according to your selected plan:

• Monthly subscriptions are billed in advance
• Annual subscriptions receive a discount and are billed yearly
• All fees are in Canadian dollars and exclude applicable taxes
• Refunds are provided according to our refund policy

6. Data Ownership and Security

Your data belongs to you. TaxDesk provides:

• Canadian data residency - your data stays in Canada
• Bank-level encryption and security measures
• Regular backups and disaster recovery procedures
• Data export capabilities upon request

7. Service Availability

While we strive for 99.9% uptime, TaxDesk services may occasionally be unavailable due to maintenance, updates, or unforeseen circumstances. We will provide advance notice of scheduled maintenance when possible.

8. Limitation of Liability

TaxDesk's liability is limited to the amount paid for services in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages, including but not limited to CRA penalties or interest charges.

9. Termination

Either party may terminate this agreement:

• You may cancel your subscription at any time
• We may terminate accounts for violation of these terms
• Upon termination, you retain access until the end of your billing period
• Data export is available for 90 days after termination

10. Governing Law

These terms are governed by the laws of Ontario, Canada. Any disputes will be resolved in the courts of Ontario, with jurisdiction in Toronto.

11. Contact Information

For questions about these terms, contact us: